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Found 91 jobs
Developers are heavily consumed by support and incident handling instead of focusing on roadmap and new features No single owner for application support, SLAs, and customer communication during incidents Reactive support rather than proactive monitoring and continuous improvement Limited documentation and knowledge base, which increases resolution time and dependency on individuals Lack of support Expertise: […]

0 USD / Per Hourly

Open Until: 24/12/2025 11:37 pm
Company: Leading Call Center for a Fast-Growing Hospitality Chain   Are you fluent in Arabic and looking for an exciting work-from-home opportunity? We’re seeking dedicated Reservations Call Center Agents based in Egypt to join our team and help customers book their stays with a rapidly growing budget hospitality chain.   Key Responsibilities:   Handle a […]

0 USD / Per Hourly

Open Until: 23/12/2025 11:51 pm
Responsible for ensuring customer satisfaction and loyalty through proactive engagement, problem resolution, and personalized support. Responsibilities Actively manage the happiness of our customers. Ability to understand Gameball product features and use cases to become a product expert. Effectively resolve customer inquiries in a considerate and timely manner. Ability to build weekly reports about customer issues […]

0 USD / Per Hourly

Open Until: 23/12/2025 11:49 pm
Company Description Aura Communication is a service-oriented company with a dynamic and innovative approach to Business Process Outsourcing (BPO). Established in 2012 in Cairo, Egypt, our team consists of over 800 professionals delivering exceptional customer experiences. We specialize in providing tailored solutions, including call center services, inbound and outbound support, back-office operations, sales, marketing, and […]

13500 EGP / Per Monthly

Open Until: 23/12/2025 1:11 am
Note: Please apply if your English is fluent with a neutral accent   Job Description:   Make outbound calls to prospective clients to schedule appointments for the sales team. Identify and qualify leads based on their needs and match them with company services. Follow up with leads to ensure timely appointments and maintain ongoing communication. […]

20000 EGP / Per Monthly

Open Until: 23/11/2025 12:48 pm
Company: SGS Consultants   Location: Remote (within EMEA region)   About Us: At SGS Consultants, we help innovative companies across the UK and US hire exceptional salespeople. We’re looking for a friendly Customer Service Representative to assist with client and candidate communication.   Role Overview: You’ll handle inbound and outbound communication, ensuring clients and candidates […]

0 USD / Per Hourly

Open Until: 20/12/2025 11:58 pm
About the job Customer Service Representative | Full-Time | Remote (Egypt) At Imploy, we are a trusted recruitment partner connecting talented professionals with global companies. On behalf of an international call center organization, we are seeking energetic and service-oriented Customer Service Representatives who are currently based in Egypt and ready to work remotely. This is […]

0 USD / Per Hourly

Open Until: 20/12/2025 11:56 pm
Do you love solving complex technical problems while helping real users succeed? Are you a full-stack troubleshooter who thrives at the intersection of engineering and support? Do you enjoy working cross-functionally with Product and Engineering teams to identify root causes and improve systems at scale? If so, this might be the role for you. ABOUT […]

0 USD / Per Hourly

Open Until: 19/01/2026 11:40 pm
About the company: Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 11 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries. We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all […]

0 USD / Per Hourly

Open Until: 19/01/2026 11:38 pm
As a Customer Service Trainee, you will assist union members with benefit information, coordinate consultations, and provide ongoing support. This role offers strong earning potential, career mobility, flexible scheduling, and a comprehensive benefits package. Requirements Clear, confident communication skills Strong organizational habits and reliability Genuine desire to help and educate others High school diploma or […]

0 USD / Per Hourly

Open Until: 17/01/2026 12:39 am
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