Join our team and build your career with us
BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We’re looking for a Customer Success Manager who’s excited to help our clients succeed and grow with us.
Role Overview
As a Customer Success Manager, you’ll be the main point of contact for our clients. Your job is to ensure they’re not just happy—but thriving with BuzzyBooth. From onboarding new clients to troubleshooting questions and sharing best practices, you’ll play a key role in building long-term relationships and driving client retention. MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE and MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT.
What You’ll Do
Guide new clients through onboarding and setup
Provide ongoing support to ensure clients are using BuzzyBooth effectively
Build relationships with clients and proactively check in on their goals
Troubleshoot issues and coordinate with our technical team when needed
Share client feedback with our team to help improve the product
Identify upsell opportunities and help customers unlock more value
Gather testimonials and referrals
Requirements
MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE
MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT
Strong communication skills—friendly, clear, and solution-oriented
Previous experience in customer success, account management, or support
Tech-savvy, comfortable with SaaS platforms and tools
Highly organized and able to manage multiple accounts at once
Someone who loves helping others succeed
Benefits
Be part of a fast-growing startup making a real impact for local businesses
Work with a supportive, entrepreneurial team
Flexible work environment
Remote opportunity
