Join our team and build your career with us
Commvault is seeking a Technical Specialist Associate (Media Management) to troubleshoot and resolve critical support problems, interact with customers, and work on enterprise level customers and dark sites.
Requirements
At least 2+ years of technical/customer support experience
Detailed knowledge of administration and trouble shooting in storage technologies
Solid understanding of SAN & NAS
Networking and troubleshooting connectivity, name resolution and performance-based issues with OS and/or hardware
Microsoft clustering technologies and TCP/IP and DNS
Understanding backup theory and design
Backup and data management fundamentals
Previous experience with backup software such as Veritas, Symantec, Backup Exec, Shadow Protect, NetBackup, Networker, Avamar, VEEAM, or TSM
Linux Skills – desirable
Previous experience fixing / addressing enterprise environments
Strong customer relations skills
Strong multi-tasking and prioritization skills
Strong written and verbal communication skills
Excellent teammate
Benefits
Annual health check-ups
Car lease Program
Tuition Reimbursement
Comprehensive company culture
Opportunity to join our Community Guilds
