Sales Development Specialist

Company Description idGenius is a shared identity platform designed specifically for AI-driven digital enterprises. The platform enables organizations to discover, learn, govern, secure, observe, and audit every relationship between humans, machines, and AI systems. By centralizing identity across complex environments, idGenius helps reduce risk and improve operational visibility. The company’s solutions are built to lower capital expenditures and operating expenses associated with AI adoption. idGenius supports organizations seeking scalable, secure, and efficient identity management for modern AI ecosystems.

Role Description This full-time remote Sales Development Specialist (SDS) role focuses on supporting US Eastern Time Zone teams. The SDS on identifying and qualifying prospective customers for idGenius’s identity platform for AI. In this role, the specialist will conduct outbound outreach, respond to inbound inquiries, and nurture leads through email, phone, and digital channels. Daily responsibilities include researching target accounts, engaging decision-makers, scheduling product demos or discovery calls, and maintaining accurate records in CR
M tools.

The specialist will collaborate closely with sales and marketing teams to develop messaging, follow up on campaigns, and support pipeline growth. This role also involves gathering feedback from prospects to help refine positioning and improve the overall customer experience.

Qualifications

Candidates should possess strong Lead Generation and prospecting skills, including research, outreach, and qualification. This is the single most important requirement.
Candidates should possess excellent Communication skills, including clear verbal and written interaction with diverse stakeholders.
Candidates should possess Customer Service capabilities, focusing on responsiveness, empathy, and relationship-building.
Candidates should possess Sales skills, including consultative selling and basic Sales Management or pipeline organization.
Experience using CRM and sales engagement tools, along with proficiency in common office productivity software.
Ability to work independently in a remote environment, manage time effectively, and meet performance targets.
Prior experience in B2B technology or SaaS sales development is preferred, especially in security, identity, or AI-related solutions.
Relevant education or training in business, communications, or a related field is beneficial, though equivalent experience is also valued.