Join our team and build your career with us
Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide.
Our product is designed around the physical phone — the desk phone sitting next to your cash register. We are here to make sure you stop missing calls, your team can use the business phone number in the field, and your customers keep coming back. Outside of our business product, we also have a consumer product that blocks millions of phone scams per year.
Our team is ~70 people strong, across 15 countries. We are cash flow positive.
Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let’s connect the dots – one call at a time.
🌟 About the role
As an Outbound SDR at Community Phone, your job is to open doors. You’ll be the first voice prospects hear from us — reaching out to local services and community organizations who haven’t found us yet. Unlike our inbound reps, you’re starting conversations from scratch. That means you need to be sharp, resourceful, and resilient.
This is a high-activity, high-craft role. You won’t be blasting generic sequences — you’ll research your targets, tailor your message, and earn the conversation.
🚀 You will…
Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated
Cold call confidently — you’re comfortable picking up the phone and starting real conversations with business owners and decision-makers
Qualify prospects against our ICP and book discovery calls for Account Executives
Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced
Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized
Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback
Feed intel back to the team — objections you’re hearing, competitor mentions, market trends
Always be improving — show up to coaching, engage in call reviews, and take feedback seriously
💙 Who Thrives Here
Hungry. You love the hunt. Rejection doesn’t rattle you — it motivates you.
Empathetic. You actually listen. You can read a prospect and adjust on the fly.
Mission-driven. You want to sell something that genuinely helps people — not just move units.
Smart communicator. Fluent English required; Spanish is a major plus.
Organized and self-motivated. You work remotely and manage your own pipeline without someone standing over you.
Good human. no exceptions. We’re serious about this.
This Role Isn’t For You If You
Get rattled by rejection or can’t handle a high-volume outbound cadence
Want the safety net of a big corporation with slow processes and no urgency
Don’t genuinely enjoy talking to new people — prospects can tell
Prefer to coast without clear goals or accountability
Care more about titles than impact
Required
🏆 WHAT YOU’LL NEED
At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
Proven track record of meeting or exceeding outbound quota in a previous role
Strong cold calling and cold email skills — you can open a conversation with someone who didn’t ask to hear from you
High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
Comfortable working fully remote and asynchronously across time zones
High level of organization — you manage your own pipeline and don’t let things fall through the cracks
Nice to Have
Experience selling to small businesses, local government, or community organizations
Background in telecom, communications, or SaaS
Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
Spanish fluency
Prior experience at a startup or high-growth company where you had to figure things out as you went
💸 Compensation & Growth
We believe in paying for performance and making the path to more money clear and achievable.
Component. Details
Base Salary – $10,200/yr— paid bi-weekly.
Quota Bonus – $350/month when you hit quota. That’s your $1,200/month target at OTE.
Commission – Uncapped above quota. Your hunger = your paycheck. No ceiling.
Growth Path – We love to promote from within – the path is wide open.
🌍 OUR CULTURE
Curiosity — we embrace mistakes, ask hard questions, and never stop learning
Bias toward action — we build fast, push limits, and don’t wait for perfect
Efficiency where it counts — we’re lean, scrappy, and allergic to waste
Transparency — we communicate directly and resolve issues fast
Founder mindset — you own your work and treat it like it’s yours (because it kind of is)
Caring mentality — customers come first, teammates come second, ego comes last
