Outbound Appointment Setter

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is seeking a motivated and organized professional to support their sales efforts through lead research and appointment setting. They operate in a fast-paced environment where proactive outreach, structured processes, and consistent follow-ups are essential to maintaining a strong and efficient sales pipeline. The team values organization, results, and clear communication, offering an opportunity to grow within a dynamic sales support function.

Location

Fully remote | 9 AM – 5 PM EST

Role Overview

The Outbound Appointment Setter will be responsible for conducting research to refine leads and performing outreach to schedule appointments for the sales team. This role requires a proactive, results-driven, and highly organized individual with a strong focus on lead generation and consistent follow-up.

Key Responsibilities

Lead Research & Refinement

Research potential leads to identify qualified prospects aligned with the target audience
Refine lead lists based on research to ensure effective outreach strategies

High-Volume Outreach

Conduct outreach through email, phone, and text to engage prospects and schedule appointments
Perform follow-up outreach to confirm appointments and maintain consistent engagement

Appointment Setting

Schedule and confirm appointments for the sales team, ensuring meetings are properly organized
Provide necessary details and reminders to both leads and the sales team prior to scheduled appointments

CRM & Organization

Maintain and update lead information in the CRM system to ensure accurate tracking of interactions
Manage calendar and follow-ups to ensure timely communication and organization

Qualifications

Experience

0–2 years of experience in appointment setting, customer outreach, or a related role
Experience with high-volume outreach through email, phone, or text (preferred but not required)

Skills

Excellent verbal and written communication skills in English
Strong organizational skills with the ability to manage multiple tasks and schedules effectively
Familiarity with lead generation concepts and the sales process
Ability to learn quickly and adapt to new systems and tools
Proactive, results-driven, and detail-oriented approach

What Success Looks Like

A consistent stream of qualified appointments booked for the sales team
Efficient management of lead data with timely follow-ups
Positive feedback from the sales team regarding appointment quality and organization
Professional and clear communication with leads throughout the process

Opportunity

This role offers an excellent opportunity for early-career professionals to develop foundational experience in sales support and lead generation. The Appointment Setter will play a key role in strengthening the sales pipeline, gaining hands-on experience in outreach, CRM management, and appointment coordination within a fast-paced team environment.

Application Process

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets