Join our team and build your career with us
We’re Hiring: Full-Time Virtual Assistant (Medical/Dental)
We’re looking for a reliable, patient-focused Virtual Assistant with medical or dental experience to support our front-office operations. This role is ideal for someone confident on the phone, detail-oriented, and comfortable working with medical/dental systems and CRMs.
Schedule
Monday–Friday | 8:00 AM – 5:00 PM (CT)
Full-Time | Remote
Main Responsibilities
Handle inbound phone calls and perform patient triage
Schedule, reschedule, and confirm patient appointments
Verify patient eligibility and basic information
Enter and update real-time notes during calls
Maintain accurate records in CRMs and medical/dental software
Manually transfer and reconcile data between systems when needed
Must-Have Qualifications
Prior medical or dental VA experience
Strong phone presence with excellent customer service skills
Clear, neutral English accent
Tech-savvy and comfortable navigating CRMs and proprietary software
High attention to detail and accuracy in documentation
Key Skills
Patient communication & scheduling
CRM and backend system updates
Multitasking in fast-paced environments
HIPAA-aware and privacy-conscious workflow
