Fluent English Call Center Speaker

Company Description

Aura Communication is a service-oriented company with a dynamic and innovative approach to Business Process Outsourcing (BPO). Established in 2012 in Cairo, Egypt, our team consists of over 800 professionals delivering exceptional customer experiences. We specialize in providing tailored solutions, including call center services, inbound and outbound support, back-office operations, sales, marketing, and technical support. Aura Communication is dedicated to offering high-quality and flexible customer support services that meet the diverse needs of our clients.

Role Description

This is a full-time, remote position for a Fluent English Call Center Speaker. In this role, you will manage inbound and outbound calls, respond to customer inquiries, resolve issues, deliver exceptional customer service, and provide support across various communication channels. You will represent Aura Communication with professionalism and ensure customer satisfaction through effective communication and problem-solving.

Qualifications

Fluency in English Language
Graduates
Vois UK account
Customer service experience and strong communication abilities
Problem-solving and multitasking skills
Ability to work in a fast-paced environment
Experience in a call center or customer care role is a plus
Bachelor’s degree in business, Marketing, or a any related field

Benefits

13500 EGP, KPIs & incentives
Social & Medical insurance
Equipment provided & connectivity allowance
Collaborative and inclusive work environment