E-learning Specialist

E-learning Specialist

🕒 **Employment Type:** Full-time

💼 **Experience Level:** Mid-Level (3–5 Years)

## About the Role

We are looking for a dynamic **E-learning Specialist** who combines technical expertise in Learning Management Systems (LMS) with strong client-facing and sales capabilities.

In this role, you will be responsible for managing and structuring digital learning experiences while showcasing our e-learning solutions to prospective clients. You will serve as the key link between our technical team and customers, ensuring an exceptional learning experience and supporting business growth.

## Key Responsibilities

### Technical & Academic

* Manage, maintain, and monitor Learning Management Systems (LMS) to ensure optimal performance.

* Structure and organize digital learning content into logical learning paths.

* Upload, configure, and manage educational content following SCORM/xAPI standards.

* Deliver onboarding sessions and provide technical support for learners, instructors, and administrators.

* Monitor learner engagement and prepare performance reports and analytics.

### Commercial & Sales

* Conduct professional product demonstrations for prospective clients.

* Present platform features and recommend solutions based on customer needs.

* Support the preparation of commercial proposals and quotations.

* Follow up on leads and build long-term client relationships.

* Gather customer feedback and coordinate with the technical team for continuous product improvement.

* Contribute to achieving monthly and quarterly sales targets.

## Qualifications

* Bachelor’s degree in Information Technology, Educational Technology, Business Administration, or a related field.

* 3–5 years of experience managing Learning Management Systems and digital course administration.

* Previous experience in Sales, Business Development, or Customer Success within EdTech or SaaS is highly preferred.

## Required Skills

### Technical Skills

* Hands-on experience with LMS platforms such as Moodle, Canvas, TalentLMS, or similar.

* Strong understanding of SCORM and xAPI standards.

* Familiarity with instructional design concepts and content authoring tools.

* Excellent presentation and reporting skills.

### Sales & Communication

* Strong presentation, negotiation, and persuasion skills.

* Ability to conduct engaging product demonstrations.

* Experience managing customer relationships and sales opportunities.

* Results-driven with the ability to achieve business targets.

* Familiarity with CRM systems.

### Soft Skills

* Excellent communication and interpersonal skills.

* Strong organizational and time-management abilities.

* Ability to work under pressure and manage multiple priorities.

* Proactive mindset with a collaborative team spirit.

### Nice to Have

* Fluency in English (spoken and written).

* Previous experience selling or presenting digital learning solutions.