Administrative Support Generalist

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Role Overview

Scale Army is looking for a reliable, detail-oriented Admin Support Generalist (Middle) to support our core operational systems across finance, HR, and internal administration.

This role is execution-heavy, systems-based, and critical to keeping our internal data clean, reconciled, and usable across teams. You will not own strategy — you will own accuracy, consistency, and follow-through.

If you enjoy working with structured systems, keeping records clean, and supporting finance and HR workflows without chaos, this role is for you.

Core Responsibilities

System Feeding & Data Hygiene
Perform daily data entry and updates across internal systems
Maintain system accuracy, consistency, and completeness
Identify and flag discrepancies, missing data, or misalignments
Support ongoing system hygiene across tools and folders
Finance Operations Support (AP / AR Backup)
Register and track invoices, payments, and receipts
Support Accounts Payable / Accounts Receivable workflows (backup role)
Assist with reconciliations between systems and source records
Maintain organized documentation for finance review

Tools Exposure Includes:

QuickBooks (or similar accounting systems)
Stripe (transactions, payouts, invoice references)
HRIS & Payroll Support
Register and maintain employee and contractor records
Support HRIS updates, onboarding/offboarding data, and changes
Assist with payroll reconciliation and validation
Ensure personnel data is accurate, up to date, and properly stored

Tools Exposure Includes:

Deel (contractor management, payroll support)
Administrative & Documentation Support
Maintain folder structures, file naming conventions, and backups
Ensure secure storage of operational and personnel documentation
Support general administrative requests from Finance & Ops
Follow SOPs and contribute to process consistency

Hard Skills

Required Skills & Experience

5+ years in administrative, operations, or systems-support roles
Strong experience with data entry, reporting, and system operations
Familiarity with finance-adjacent processes (AP/AR support, invoicing)
Experience using ERP, accounting, or operational systems (e.g. SAP, QuickBooks, or similar)
Solid Excel / Google Sheets skills (filters, formulas, reconciliation work)
Comfort working with structured processes and documentation

Soft Skills (Very Important At Scale Army)

High attention to detail — accuracy matters more than speed
Process-oriented mindset — follows rules, SOPs, and systems
Low-ego executor — gets things done without unnecessary friction
Reliability & consistency — trusted to handle operational basics correctly
Clear communicator — flags issues early, doesn’t hide mistakes
Calm under repetition — comfortable with recurring admin tasks

Nice To Have (Not Required)

Prior exposure to Deel, Stripe, or QuickBooks
Experience supporting remote or distributed teams
Background in inventory, operations, or logistics environments
English proficiency sufficient for written system use and internal communication

What This Role Is (and Is Not)

✅ This role is:

Operational
Systems-driven
Execution-focused
Essential to finance and HR workflows

❌ This Role Is NOT:

Strategic leadership
A people-manager role
A finance owner or accountant
A creative or ambiguous position

Why Join Scale Army

Work inside a high-performance, systems-first organization
Clear expectations and low politics
Stable, long-term role with real operational impact
Exposure to modern tools and scalable operations
No chaos. No fluff. Just execution.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets