Business Operations Manager

We are hiring a Business Operations Manager (CEO Right Hand) to work closely with the CEO and help translate priorities into execution across the business.

This is a high-ownership, cross-functional role for someone who can drive follow-through, reduce operational noise, create structure, and help keep key initiatives moving without requiring constant executive involvement.

This role is best suited for someone who has already operated in a fast-paced, high-accountability environment and is comfortable driving execution with limited hand-holding.

Please note: this is not an administrative assistant role. It is an execution-focused business operations role with cross-functional ownership and strong visibility across the company.

What You’ll OwnCEO Right-Hand Support
Work closely with the CEO to translate priorities into clear action items, owners, and timelines
Reduce day-to-day operational load on the CEO by independently driving follow-up and execution
Prepare concise updates, trackers, summaries, and status reports
Surface critical issues early with context, recommendations, and next steps
Cross-Functional Execution
Coordinate work across multiple functions, including operations, customer support, e-commerce, finance coordination, and internal business workflows
Ensure priorities keep moving and important items do not fall through the cracks
Track dependencies, blockers, deadlines, and follow-ups across teams
Help maintain alignment in a fast-moving, evolving environment
Process Improvement & Operational Structure
Identify inefficiencies, recurring breakdowns, and workflow gaps
Build or improve SOPs, trackers, and lightweight systems that increase accountability and visibility
Help create more structure, clarity, and repeatability across day-to-day operations
Recommend practical process improvements that support better execution
Business Visibility & Risk Awareness
Maintain visibility on key operational priorities and time-sensitive issues
Flag risks, delays, and bottlenecks before they become larger business problems
Help support a more proactive, organized, and execution-driven operating rhythm
What We’re Looking For
5+ years of experience in business operations, operations management, project management, executive operations, or a similarly cross-functional role
Experience supporting a founder, CEO, or senior executive in a fast-paced environment
Strong ownership and follow-through
Excellent organizational and written communication skills
Ability to coordinate across multiple teams and functions with maturity and sound judgment
Comfort operating in a lean, evolving, high-accountability company
Strong working ability with Google Workspace, spreadsheets, trackers, and coordination tools
Strong Plus If You Have
Startup or founder-led company experience
Exposure to e-commerce, food, CPG, manufacturing, logistics, or customer support operations
Experience building SOPs, dashboards, trackers, or lightweight operating systems
Experience working with distributed or international teams
What Success Looks Like
The CEO is less pulled into routine operational follow-up
Cross-functional priorities move faster and with stronger accountability
Teams operate with greater clarity, structure, and follow-through
Risks and blockers are identified earlier
Fewer important items fall through the cracks
Why This Role Matters
This role is critical because it helps increase the company’s ability to execute without over-relying on the CEO for daily coordination and execution.

For the right person, this is a high-impact opportunity to work closely with leadership, gain broad visibility across the business, and play a meaningful role in strengthening how the company operates as it scales.