Administrative Assistant

Dwelly — a UK-based, AI-enabled lettings and property management platform, that is growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building a top-notch technology to automate tenant management, payments, and post-rental property maintenance. The company seamlessly integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

Position summary

We’re looking for a remote Administrative Assistant to support the Dwelly founders and Founder’s Associate with day-to-day execution. This is a heavily administrative role with high trust and lots of variety—perfect for someone who enjoys keeping things organised, moving quickly, and closing loops.

You’ll handle a mix of company admin and founders’ personal requests, ensuring travel is booked smoothly, calendars coordinated, emails drafted, onboarding/offboarding logistics handled, office supplies ordered, and databases kept accurate and up to date.

Key responsibilities

Handle a high volume of founders’ personal and day-to-day admin requests with discretion, speed, and sound judgment.
Book and manage travel end-to-end (flights, hotels, transfers), create clear itineraries, and handle changes smoothly.
Draft internal emails and announcements, including welcoming and introducing new team members.
Support onboarding/offboarding logistics: order laptops, ensure “first-day ready” setup, and coordinate equipment returns/access removals.
Manage office admin remotely: order supplies, coordinate shipping, and follow up with vendors as needed.
Keep internal databases, trackers, and key documents accurate and up to date (data entry, filing), ensuring nothing slips.

Qualifications and Preferred Background

Fluent Russian and strong business English (writing + speaking) — comfortable communicating with British stakeholders
2+ years in an Administrative Assistant/Executive Assistant/Operations Assistant role supporting fast-paced teams (startup experience is a plus)
Proven ability to handle high-volume, fast-changing requests with calm execution and good judgment
Excellent attention to detail
Strong organisation and prioritisation: can operate with imperfect information and move work forward
Confident with tools: Google Workspace, Slack, calendar management, Notion, ChatGPT
Timezone: Must have significant overlap with UK working hours (minimum 4–6 hours/day).

Compensation and benefits

Competitive compensation (based on experience)
Remote-first setup with a high-trust culture and flexible workload
Close exposure to founders and real operator-level work

What is it like being a Dwell-er

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.

Customer obsession rather than competitive focus
Passion for invention
Operational excellence
Long-term thinking