Telesales Agent

Upscend is a comprehensive platform designed to enable growth and efficiency for businesses by offering ready-made courses and a plug-and-play LMS. Within minutes, organizations can access tools to train their teams effectively. Upscend is dedicated to empowering businesses to optimize their operations and enhance skill development for employees. The platform’s streamlined, user-friendly approach ensures efficient solutions for team training and professional growth.

Role Description

This is a full-time remote role for a Telesales Agent. The Telesales Agent will be responsible for reaching out to potential clients, conducting sales calls, explaining services, and addressing client inquiries. The individual will build and maintain strong customer relationships, provide excellent customer support, and play a key role in ensuring client satisfaction. Additional duties include keeping records of transactions and contributing to team sales goals.

Qualifications

Strong verbal and written communication skills to effectively interact with clients.
Experience in Telesales not less than 2 years with a focus on achieving targets and closing deals.
Ability to train and provide product knowledge to clients and team members as needed.
Self-motivated, goal-oriented, and able to work independently in a remote environment.
Previous experience in telesales or a similar role is a plus.
Basic proficiency in CRM software like Zoho
Strong ownership, pain point detection and closing techniques skills.
B2 English Proficiency
GCC Markets exposure is a MUST