Join our team and build your career with us
Chapter One is a dynamic company connecting healthcare professionals with opportunities and solutions to drive results. We’re seeking a Lead Specialist & Business Operations professional to support our growing team, manage critical operations, and drive efficient processes across the organization.
Role Overview:
This role is ideal for someone with a strong operational mindset and excellent communication skills. You will be responsible for managing business operations, supporting project execution, and acting as a key point of contact for internal and external stakeholders. Fluent English with a clear American accent is a must, as the role requires frequent communication with U.S.-based clients and team members.
Responsibilities:
Identify and source potential leads through outbound channels (calls, emails, LinkedIn, and other platforms)
Conduct outreach
Cold calling
Qualify leads based on defined criteria (interest, need, fit)
Meet daily and weekly lead generation targets
Follow up consistently with prospects to maximize engagement
Collaborate with sales and operations teams to ensure smooth lead handoff
Track outreach activity and performance metrics
Qualifications:
Bachelor’s degree required
Strong verbal and written English skills, American accent preferred
Excellent communication, presentation, and interpersonal skills
Prior experience in business operations, project management, or sales support preferred
Detail-oriented, organized, and able to manage multiple priorities simultaneously
Comfortable working in a fast-paced, high-growth environment
Proficiency with CRM systems and Microsoft Office / Google Workspace
Why Join Chapter One?
Be part of a fast-growing company in the healthcare industry
Gain exposure to nationwide operations and high-level client interactions
Opportunity for growth and professional development
Collaborative and supportive work environment
