Join our team and build your career with us
Neat N’ Tidy is a fast-growing residential and commercial cleaning company that provides top-tier service across multiple markets. We’re looking for a motivated, customer-focused Remote Sales Representative to join our team on a contract basis. This role is perfect for someone who thrives on building relationships, enjoys structured sales processes, and wants to contribute directly to company growth while working from home.
Compensation: $2.75-3.75 per hour based on experience + additional performance based bonuses (contract role, 100% remote).
What You’ll Do
Engage with Potential Customers: Connect with inbound leads via phone, email, and chat. Build rapport, understand cleaning needs, and guide customers to the right service.
Outbound Prospecting: Make outbound calls to potential customers and past leads to generate interest, follow up on inquiries, and increase bookings.
Convert One-Time Customers to Recurring: Proactively encourage single-service clients to sign up for weekly, bi-weekly, or monthly cleanings by highlighting the value of ongoing service.
Present and Explain Services: Clearly communicate the benefits of our deep cleans, moving cleans, and recurring cleaning options. Confidently answer questions and address concerns.
Use Sales Scripts Effectively: Follow our proven scripts to keep messaging consistent, while personalizing conversations to meet individual customer needs.
Book Appointments: Schedule cleaning services in our system (BookingKoala) with accurate details. Confirm appointments and explain preparation steps.
Meet Sales Goals: Work toward daily, weekly, and monthly targets. Track performance and continuously improve results.
Maintain Records: Keep customer interactions and bookings updated in our CRM and Google Sheets for smooth follow-ups and reporting.
Follow Up with Leads: Reach out to prospects who have inquired but not booked yet. Provide additional information and encourage conversions.
Collaborate with the Team: Partner with operations to ensure seamless service delivery and share customer insights with management.
Stay Knowledgeable: Keep up with service offerings, pricing, promotions, and policies to effectively communicate with customers.
Deliver Excellent Service: Ensure every customer feels valued and understood, resolving issues professionally and escalating when necessary.
Support Marketing Efforts: Share feedback on customer trends and campaign effectiveness to strengthen lead generation.
Contribute to Growth: Help us expand into new markets and provide ideas to improve the sales process as we scale.
What We’re Looking For
Strong communication skills, both written and verbal
Customer-centric approach with a sales mindset
Comfortable making 80+ outbound calls daily and handling warm leads
Ability to follow scripts while keeping conversations natural
Reliable, self-motivated, and comfortable working remotely
1+ Year in BPO or similar
Experience in phone-based or online sales
Experience in high volume environment
Familiarity with online tools like CRM, phone system
Why Join Us?
Flexible remote contract role
Direct impact on company growth and expansion
Opportunity to develop sales and retention skills in a supportive, structured environment
Be part of a motivated, fast-growing team
